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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a xp-810 printer and I do not have power to the

Customer Question

I have a xp-810 printer and I do not have power to the printer from my computer,action at all
Submitted: 11 months ago.
Category: Printers
Expert:  Nathan replied 11 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

There would be no power conveyed to the printer via the computer, and the printer should operate on its own even just in copy/fax mode.

Are you getting any lights, display, clicking, etc from it?

Customer: replied 11 months ago.
No
Customer: replied 11 months ago.
I have no power or lights or start information
Expert:  Nathan replied 11 months ago.

I’ve attempted to accept your call request, but it appears to have failed on your end due to a payment issue. You may need to increase your deposit or clear a security hold on your account. I’ll resend a new phone offer from my end that may be more readily processed.

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