How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Your Own Question

Richard
Richard, Technician
Category: Printers
Satisfied Customers: 31207
Experience:  Printer and scanner problem resolver for over 15 years
32989067
Type Your Printers Question Here...
Richard is online now
A new question is answered every 9 seconds

I hadn't used my WF-2530 printer (1 1/2 years old) since

Customer Question

I hadn't used my WF-2530 printer (1 1/2 years old) since May. It refused to print when I came south for the winter. I put in all new ink. Now it sort of prints but there are light places and every 2 inches or so it is completely blank. Both in black and color. Is there something else I can try?
Submitted: 11 months ago.
Category: Printers
Expert:  Richard replied 11 months ago.

Hi there and welcome

Can you run the head cleaning a few times please as it can need this in order to properly get the printhead cleaned.

Do this and tell me please if printing has then improved.

Customer: replied 11 months ago.
I cannot find how to Clean the heads. I've only done it after replacing the ink. I'm not very used to this computer.
Expert:  Richard replied 11 months ago.