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hongkongpom
hongkongpom, Technician
Category: Printers
Satisfied Customers: 1275
Experience:  Microsoft Certified Desktop Support Techician since 2007
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Pixmamx922. software that will create and print to printable

Customer Question

pixmamx922. software that will create and print to printable dvd disk
Submitted: 1 year ago.
Category: Printers
Expert:  Michelle replied 1 year ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted

Let me Know the operating system installed on the computer

Customer: replied 1 year ago.
OS 10.11
Customer: replied 1 year ago.
OS 10.11.2
Expert:  Michelle replied 1 year ago.

On your computer open my image garden select image and click on new art and choose disk label

Expert:  Michelle replied 1 year ago.

Pick a theme and create a disk label.

Customer: replied 1 year ago.
my image garden" have not seen this mon my apple MacBook Pro???
Expert:  Michelle replied 1 year ago.

you do not have image garden software installed on your Mac?

Customer: replied 1 year ago.
This is no help!! Since I do not have such an app on MacbookPro OS10.11.2
Expert:  Michelle replied 1 year ago.

my image garden is a canon printer app to print cd/dvds you must have got a driver software disk with the printer package.

Customer: replied 1 year ago.
I do not have such a piece of software. I had to download the drivers!!!
Customer: replied 1 year ago.
Because of OS 10.11
Expert:  Michelle replied 1 year ago.

normally it comes with the printer if you dont have one let me see if its available online for 10.11

Expert:  Michelle replied 1 year ago.

OS X Yosemite (v10.10) has been added as a supported OS is available and not 10.11, you can download and install it. Canon has not put on the 10.11 version however 10.10 should work

Expert:  Michelle replied 1 year ago.

let me know once installed successfully.

Customer: replied 1 year ago.
This makes me very unhappy that I had to pay $38 for a third party to fix a Canon issue!!!!!!!!
Expert:  Michelle replied 1 year ago.

I am sorry we are not Canon this is jusanswer.com

Customer: replied 1 year ago.
This software is only for printers in New Zealand and Australia not USA!!!
Expert:  Michelle replied 1 year ago.

yes its not for USA however if you download and install it you can check if that works or not.

Customer: replied 1 year ago.
I have and it won't work.
Customer: replied 1 year ago.
Sorry, that I spent $38 for nothing!!!!!@#$%^^&%#@#$%^&*
Expert:  Michelle replied 1 year ago.

I am sorry to know it has not worked i will open the question to other experts for there views.

Expert:  hongkongpom replied 1 year ago.

Hello please go to this website

Click the "Drivers, Software & Manuals" icon at the top of the page.

Choose your OSX version

About half way down the page you'll see the link to download the "Image Garden" app.