Hello. My name is ***** ***** I can help you with your problem. What is your computer operating system?
I apologize for the delay. Your problem is going to take some time to solve, and I needed to clear my schedule. I can help you now.
I apologize for the delay, again, which was beyond my control this time. I suggest that you uninstall the drivers, reset your printing system, and reinstall the drivers. I will send you the procedure.
1. Use the printer control panel to connect the printer to your wifi network.
2. Use your Finder to go to Preferences >Printers, and highlight the icon for your print server (printer) and select the -Remove link to uninstall the drivers.
3. Use the Options key on your keyboard and again select the -Remove link while pressing and holding the Options key down to reset the printing system.
4. Reinstall the printer drivers using the link below:
5. Restart your computer.
Have you checked your manual for the wifi setup procedure? I can locate your manual online and go through the procedure with you in detail.
Okay. I cannot locate the manual for your printer.