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Ask JKalman Your Own Question

JKalman
JKalman, Engineer
Category: Printers
Satisfied Customers: 553
Experience:  I am an MIT graduate with a Master of Science degree in Electrical Engineering from UC Berkeley.
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Our Epson WorkForce WF-3640 has stopped working.

Customer Question

our Epson WorkForce WF-3640 has stopped working .
Submitted: 11 months ago.
Category: Printers
Expert:  JKalman replied 11 months ago.

Hello. My name is ***** ***** I can help you with your problem. Using the control panel on your printer, look for Setup > Tools > Restore Factory Defaults, or a menu path similar to that. I do not know exactly how your menus are organized, but you should be able to find a Factory Reset.

Expert:  JKalman replied 11 months ago.

I have located the User Guide for your printer, and I am reviewing it now for more information on resolving your problem.

Expert:  JKalman replied 11 months ago.

Have you tried using the control panel on your printer to connect to your wireless network? Can you give me an exact description of the problem that you are having?

Expert:  JKalman replied 11 months ago.

Are you still interested in solving your problem, or has your problem already been solved?