Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
After installing the cartridge, close the lid. Press the home button (house) then from the printers tools/maintenance menu you should see the Alignment option.
It will print out the alignment page then follow the prompts.
Let me know if you get stuck,
This is done from the canon maintenance/tools console on the computer itself, not on the printer.In the devices/printers folder (under control panel or start menu) on the computer, right click the Canon, then go to Printer Preferences,