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Ask Electronics Pete Your Own Question

Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 15775
Experience:  HNC Computing; Large format and multifunction printer expert
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Model 8600 Paper jam in ASF. document wound around roller.

Customer Question

Model 8600 Paper jam in ASF. document wound around roller. How do I remove without destroying original?
Submitted: 11 months ago.
Category: Printers
Expert:  Electronics Pete replied 11 months ago.

Hello,

If the document is important and you don't want to risk destroying it, then try carefully turning the roller in the opposite direction to how it normally feeds the paper.

If that does not help to feed the paper back out then the ADF will need to be disassembled to remove the roller and slide the paper off it.