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Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 15752
Experience:  HNC Computing; Large format and multifunction printer expert
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I have an Epson R3000. It won't print. I have changed out

Customer Question

I have an Epson R3000. It won't print. I have changed out all the ink & still won't print. At the bottom of print window it says, "Backlight off". I don't know what that means. Please help!
Submitted: 11 months ago.
Category: Printers
Expert:  Electronics Pete replied 11 months ago.

Hi Larry,

"backlight off" simply refers to the energy-saving function of the display screen.

Expert:  Electronics Pete replied 11 months ago.

If your printed pages are coming out blank, even after installing new ink cartridges, then the printhead may be blocked with dry ink.

Try running a few cleaning cycles using the printer's self-cleaning program from the menu, and let me know if that helps?

Pete.

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