Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Can you please try making a photocopy, directly from the glass (test it in both black and color modes) and let me know how that comes out?
Thanks for the update, Will. The reboot may be all it needs and will be the first step.
Did either mac get updated to el capitan recently by chance?
Did it ever work previously on the maverikcs os?
Okay that is usually just a driver/communication issue.
then go into preferences/printers, and remove the kodak
then go here: http://support.en.kodak.com/app/answers/detail/a_id/17378/selected/true to download the latest drivers and reinstall