Hello. My name is ***** ***** I can help you with your problem. You print jobs are not being processed because the printer is connection has not been established., if this is the first time you have attempted to print, or the connection has been lost, if it the printer worked before.
I need more information about your problem. Are you using a wireless connection? What is your computer operating system? Has your printer worked before? If so, what changes have you made recently?
Roger that. I am glad that you have resolved your problem. Thank you for choosing Just Answer.