Hello. My name is Michael. I will be helping you with your question today.
Sorry you are having an issue. We are JustAnswer - we are not afilliated with HP. If you would like to express your dissatisfaction, it would be best to do it with them directly.
Does it matter what you are printing out? For example if you just print text from notepad, does it print out quickly? The size of the elements on a document can severely affect the speed at which something prints. Is this a new printer or was it working ok previously?