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Ask Electronics Pete Your Own Question

Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 16500
Experience:  HNC Computing; Large format and multifunction printer expert
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RE MF 8050 CM have black lines every inch???

Customer Question

RE MF 8050 CM have black lines every inch???
Submitted: 1 year ago.
Category: Printers
Expert:  Electronics Pete replied 1 year ago.

Hi,

Please attach a scanned image or a photo of a printout showing the black lines so I can diagnose the likely cause for you?

Customer: replied 1 year ago.
Anything yet
Expert:  Electronics Pete replied 1 year ago.

Hi, I have not received anything from you yet - could you please attach a scanned image or a photo on this question page using the paperclip icon?

Customer: replied 1 year ago.
have you received the copy yet ?????
Customer: replied 1 year ago.
do not call me if I will be charged !!!!!!
Customer: replied 1 year ago.
please confirm you received the copy
Expert:  Electronics Pete replied 1 year ago.

Yes, I have received the copies.

I will not call, since there is an additional charge for that service.

Expert:  Electronics Pete replied 1 year ago.

Do the black lines occur when printing AND copying blank pages?

Expert:  Electronics Pete replied 1 year ago.

If both printed pages and scanned pages are affected, then please try replacing the toner cartridge.

Ensure you use a genuine Canon cartridge, not a third party or refilled cartridge.

Let me know if there is any improvement?

Customer: replied 1 year ago.
black lines with FAX and COPY SCANS ok
Expert:  Electronics Pete replied 1 year ago.

Ok, so the problem only occurs with faxes?