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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My MX310 refuses to print after I re-installed the original

Customer Question

My MX310 refuses to print after I re-installed the original software 3 times and have installed new ink cartridges. I have also restarted my computer repeatedly.
Help me , PLEASE!
Submitted: 1 year ago.
Category: Printers
Expert:  Michelle replied 1 year ago.

Hi, My name is ***** ***** i will be assisting you

let me know the operating system on the computer on which you are trying to install the printer

is it windows or macos and the version