Hello. My name is ***** ***** I can help you with your problem. Apparently, your printhead became dislodged while printing the first page of your print job. You will need to remove the ink cartridges and reseat the printhead. Fortunately, this is an easy procedure on your printer. Please select the following link to an illustrated guide, which will show you how to do this.
If you need help following the instructions, or if you have any questions, please let me know. If you need for me to make the description easier to understand, I can go through the procedure with you and make sure that you understand and are doing each step correctly.