How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jason Jones Your Own Question
Jason Jones
Jason Jones, Technician
Category: Printers
Satisfied Customers: 15849
Experience:  10+ years work experience.
30759776
Type Your Printers Question Here...
Jason Jones is online now
A new question is answered every 9 seconds

What does a code E602-4000 (on the screen) mean on a datamax

Customer Question

What does a code E602-4000 (on the screen) mean on a datamax printer V4029??
Submitted: 1 year ago.
Category: Printers
Expert:  littlerusty2005 replied 1 year ago.

Hello, my name is Rusty. That model number isn't coming up, can you double check it for me?

Customer: replied 1 year ago.
The printer is a Datamax, we believe the serial number or model # ***** ***** 40 29. This is a large office printer that can fax, email and copy. Thats all i know. Its in my ofgice and that is the only info on the printer anywhere.
Expert:  littlerusty2005 replied 1 year ago.

I'm sorry, I cannot locate that model. I'll opt out, don't rate my service or you may be charged twice.

Expert:  Jason Jones replied 1 year ago.

Hello,

I am the person that will be helping you today.

I cannot locate any such model. Please, look at the printer and see if it displays the model name anywhere.

I will be standing by.

Thank you,
Jason

Customer: replied 1 year ago.
The printer is a Datamax, we believe the serial number or model # ***** ***** 40 29. This is a large office printer that can fax, email and copy. Thats all i know. Its in my office and that is the only info on the printer anywhere. The only other possibility might be that it's a very old Epson or HP, however I am not in anyway sure of this.
Expert:  Jason Jones replied 1 year ago.

I am not following. Can you just look at the printer and see if any model name is ***** ***** it?

Customer: replied 1 year ago.
The only name printed on it is Datamax
Expert:  Jason Jones replied 1 year ago.

There are absolutely no other letters or numbers anywhere on the printer? There should be a label on the back of it with some information.

Customer: replied 1 year ago.
The only thing my boss just told me is that it is a Hewlett Packard brand.
Expert:  Jason Jones replied 1 year ago.

Thank you for the update. So, is it not possible to look at the printer and see if there is more information on it?

Customer: replied 1 year ago.
Unfortunately I have left work and am unable to look at it till Tuesday or Wednesday.
Expert:  Jason Jones replied 1 year ago.

Thank you. I will be here standing by.

Customer: replied 1 year ago.
Ok. Ill send the information as soon as I return to work. Thank you!
Expert:  Jason Jones replied 1 year ago.

Thank you. I will be here ready to continue.

Related Printers Questions