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Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 16888
Experience:  HNC Computing; Large format and multifunction printer expert
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When i first got the hp photosmart all-in-one

Customer Question

When i first got the hp photosmart all-in-one printer,scan,&copier it worked fine (hand me down),after that it shut down.It kept telling me to continue programing it to resume printing.I AM COMPUTER IDIOT. End of queston.
Submitted: 1 year ago.
Category: Printers
Expert:  Electronics Pete replied 1 year ago.

Hi Carol,
You may need to install an updated driver for the printer from the HP website:

http://support.hp.com/us-en/drivers/

Let me know if you would like remote assistance with this problem.

I will send you through the offer separately.

Pete.