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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I need to upgrade PE-design for windows 10 I have now a

Customer Question

I need to upgrade PE-design for windows 10 I have now a upgrade to a 5 but I can't put it on windows 10 could you please help me?
Submitted: 11 months ago.
Category: Printers
Expert:  Jason Jones replied 11 months ago.

Hello,

I will be the person helping you today.

I can see that you may need a little bit of extra help.

May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?

Once the remote session begins, we will be able to communicate via a chat window on your computer.

Thank you,
Jason

Customer: replied 11 months ago.
I will canceal the charge that was just put on my card because I have gotten nothing from you.
Expert:  Jason Jones replied 11 months ago.

I am confused. I am here to help. Do you want to cancel the charges or do you wish to continue?