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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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WF2650-Want to print /W only.

Customer Question

WF2650-Want to print B/W only.
Submitted: 11 months ago.
Category: Printers
Expert:  Bob replied 11 months ago.

Hi

Go to your Start button,then open Devices and Printers.Right click on your printer,then open Print Preferences.Check the box labeled Print in Gray scale.

Give that a try.

THanks

Customer: replied 11 months ago.
Thanks Bob, I tried it. Changed to Grey. Checked all updates and printer with the change still doe not work. I think this printer is not going to do anything short of purchasing CMY cartridges. Don't use color that often. Printer less than 2 years old. I tired of trial & error and fooling with it.. Cancel my recent membership please. I see the charge for partial answer. I will seek another more reliable printer that is B/W only. Thanks again for your brief help. Have a good New Year.