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Sudipto
Sudipto, Engineer
Category: Printers
Satisfied Customers: 5313
Experience:  DIploma in Computer Hardware
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Message on HP Officejet Pro 6830-- There is a problem with

Customer Question

Message on HP Officejet Pro 6830--
There is a problem with the printhead.
Submitted: 11 months ago.
Category: Printers
Expert:  Sudipto replied 11 months ago.

The final solution for this problem is replacing the printhead, but before that you can follow the steps from the link below to remove the printhead, after that clean contacts on the printhead with a cotton swab dampened in distilled water. After that dry them with a clean lint free soft cloth . Reseat the printhead and check the result. If the problem persists then, unfortunately the printhead is faulty and you have to replace the printhead to solve the problem.

http://support.hp.com/us-en/product/HP-Officejet-Pro-6830-e-All-in-One-Printer-series/5390307/model/5390308/document/c03081973