How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask John Your Own Question

John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
23822421
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

I HAVE AN EPSON ALL IN ONE WF2530 PRINTER. REASON, MY

Customer Question

I HAVE AN EPSON ALL IN ONE WF2530 PRINTER. FOR SOME REASON, MY PRINTER WILL NOT RECGNIZE THE FOUNT SIZE OF ITEMS I WISH TO COPY FROM MY COMPUTER. THE PRINTER ONLY PRINTS IN WHAT LOOKS LIKE ABOUT 4 POINT TYPE. WHAT ADJUSTMENT DO -OR CAN- I MAKE WITH MY PRINTER RECOGNISE AND PRINT LARGER FONTS??
Submitted: 1 year ago.
Category: Printers
Expert:  Viet - Printer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. That was certainly a scam; you should contact your bank / credit card company to cancel that big charge.

If you try to make a copy from the printer's glass, does it copy fine?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,