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Ask Electronics Pete Your Own Question

Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 15759
Experience:  HNC Computing; Large format and multifunction printer expert
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Snaplab upcr10l screen read a printer error has occurred.

Customer Question

snaplab upcr10l screen read a printer error has occurred. How do I reset this?
Submitted: 11 months ago.
Category: Printers
Expert:  Electronics Pete replied 11 months ago.

Hi there,

You will need to fix the cause of the error first.

Stuck paper is the most common cause.

Once corrected, restart the machine and the error will go away.

Customer: replied 11 months ago.
Do you have any other suggestions. There is no stuck paper.Thanks
Customer: replied 11 months ago.
Expert:  Electronics Pete replied 11 months ago.

If you are certain that there is no paper stuck inside the printer, then the paper jam sensors may be faulty - these will need to be tested and replaced if confirmed as faulty.

Customer: replied 11 months ago.
Where are the sensors located?