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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My MFC--J270w is not printing images, I have all my ink

Customer Question

My MFC--J270w is not printing images, I have all my ink cartridges full. Could you help me?
Machine SN U62661G0F281751
Submitted: 11 months ago.
Category: Printers
Expert:  Md. Sadique replied 11 months ago.

Hello and thanks for your question. i look forward to assisting you today with the best answer possible.

What is the operating system of your computer?

for eg: Windows/ mac

Customer: replied 11 months ago.
Windows 7, but it is not hooked up to my laptop yet,. Just my WiFi
Expert:  Md. Sadique replied 11 months ago.

How are you trying to printing images?

Expert:  Md. Sadique replied 11 months ago.

If your laptop and printer is connected to the same Wi-Fi then we can easily connect control it from your printer.

Expert:  Md. Sadique replied 11 months ago.

If your laptop and printer is connected to the same Wi-Fi then we can easily control your printer from your computer.

Customer: replied 11 months ago.
I have contacted it to the laptop now
Expert:  Md. Sadique replied 11 months ago.

Please click this link: http://www.justanswer.com/remotedesktop/join.aspx?Session=81596709-fc4c-4d84-b8bf-ca47e49b23b0

Then click "I Agree"

Then download and run the Elsinore Screen Connect.

Expert:  Md. Sadique replied 11 months ago.

Are you there?

Customer: replied 11 months ago.
I would like to cancel my subscription on the seven day trial time. I would also like a refund I am unsatisfied. Thank.