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Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 9536
Experience:  11+ yrs experience, inkjets & lasers, from huge to portable
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I have a samsung ml2955dw and I need to erase the memory as

Customer Question

i have a samsung ml2955dw and I need to erase the memory as it keeps printing and printing. How do I do this
Submitted: 11 months ago.
Category: Printers
Expert:  Russell H. replied 11 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

Did it just receive a fax, and is it printing the fax over and over?

Or what sort of job is it printing over and over?

For the immediate problem, I advise you to

- remove all paper from the printer (so it cannot waste any more)

- then turn the printer Off.

- then see if the printer queue has print jobs still in it, and use the printer queue window controls/menus to select, then remove that print job or those print jobs.

Then let me know more about what is printing over and over, and what the whole situation is, so that I may provide further help, if needed and as needed.