How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Michael Hannigan Your Own Question

Michael Hannigan
Michael Hannigan, Technician
Category: Printers
Satisfied Customers: 11138
Experience:  25+ Years Experience Computers, Electronics, and Printers - HP, Canon, Xerox, Ricoh, Lexmark, Oki, Ghestner, Konica Minolta, Kyocera, Sharp
23511658
Type Your Printers Question Here...
Michael Hannigan is online now
A new question is answered every 9 seconds

Cartage alment

Customer Question

cartage alment
Submitted: 11 months ago.
Category: Printers
Expert:  Michael Hannigan replied 11 months ago.

Hello. My name is Michael. I can help you with your question.

There are basically two major steps - printing the alignment page and then scanning the alignment page.

To do the print head alignment, please follow these steps:

You need to prepare: a sheet of A4 or Letter-sized plain paper (including recycled paper)*

* Be sure to use paper that is white and clean on sides.

1. Make sure that the power is turned on.

2. Load a sheet of A4 or Letter-sized plain paper in the front tray.

3. Open the output tray extension, open the paper output tray, then extend the paper output support.

4. Print the print head alignment sheet.

(1) Press the Setup button.

The Setup menu screen will appear.

(2) Use the or button to select Maintenance, then press the OK button.

(3) Use the or button to select Head alignment, then press the OK button.

The print head alignment sheet will be printed.

Important:

  • Do not touch any printed part on the print head alignment sheet.
  • Be careful not to get the print head alignment sheet dirty. If the sheet is stained or wrinkled, it may not be scanned properly.

(4) When the message "Are the patterns fine?" appears, confirm that the pattern is printed correctly, select Yes, then press the OK button.

5. Scan the print head alignment sheet to adjust the print head position.

(1) Confirm the message, then load the print head alignment sheet on the platen glass.

Load the print head alignment sheet WITH THE PRINTED SIDE FACING DOWN and align the mark on the upper left corner of the sheet with the alignment mark .

Reference: The print head alignment sheet cannot be scanned if it is loaded in the ADF (Auto Document Feeder).

(2) Close the document cover gently, then press the Color or Black button.

The machine starts scanning the print head alignment sheet, and the print head position will be adjusted automatically.

When adjusting the print head position is complete, remove the print head alignment sheet on the platen glass.