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Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 15773
Experience:  HNC Computing; Large format and multifunction printer expert
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I HAVE A BROTHER BUSINESS SMART SERIES MFC-J461ODW PRINTER

Customer Question

I HAVE A BROTHER BUSINESS SMART SERIES MFC-J461ODW PRINTER WITH A PAPER JAM THAT I CAN'T SEEM TO ACCESS OPENING THE BACK, FRONT AND TOP. HOW DO I CLEAR THE JAM?
Submitted: 11 months ago.
Category: Printers
Expert:  Electronics Pete replied 11 months ago.

Hi there Ted,

Try pushing a piece of stiff card through the printer.

This should help dislodge any stuck fragments of paper or dust that may be triggering the paper jam sensors.

Pete.