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VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1139
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
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I HAD A NEW ROUTER ISTALLED ON FRIDAY. NOW MY CANON MX860

Customer Question

I HAD A NEW ROUTER ISTALLED ON FRIDAY. NOW MY CANON MX860 PRINTER ISN'T WORKING. IS THERE SOMETHING THAT NEEDS TO BE DONE TO IT BECAUSE OF THE NEW ROUTER?
Submitted: 11 months ago.
Category: Printers
Expert:  VanMagnus Systems replied 11 months ago.

Hello and thank you for choosing JA for your support needs. Sorry for the issue with the Router being swapped out with out the Tech reinstalling it on to the New Router.

Which would be easier for you. Video instruction or would you like a Document to display on the screen?

1. Press the Menu button, then use the or button to select Settings, then press the OK button.

2. Select Device settings, then press the OK button.

3. Select LAN settings, then press the OK button.

4. Select Change wireless / wired, then press the OK button.

5. Select Wireless LAN active, then press the OK button.

6. Select Wireless LAN settings, then press the OK button.

7. Select WPS settings, then press the OK button.

8. Select Push button method, then press the OK button.

9. Press the OK button.

10. When the access point is ready, press the OK button on the machine, then press the WPS button on the access point within two minutes.

When the completion screen appears on the LCD of the machine, press the OK button. The LAN settings screen returns.

Or Video.

https://www.youtube.com/watch?v=l2e7uL9uVVo

Chime in and let me know of your choice...

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