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Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 37199
Experience:  Troubleshoot printers, scanners, etc.
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I can no longer connect to my Brother 9560 computer. I

Customer Question

I can no longer connect to my Brother 9560 computer. I copied the software from one computer to another, but can not open the .exe file; get an error message that applications driver can not be opened. Can you help?
Submitted: 1 year ago.
Category: Printers
Expert:  Viet - Printer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. What's the brand / model of your new computer?

Please reply at the box below. Thank you.

Expert:  Viet - Printer Tech replied 1 year ago.

Don't copy software from one computer to another. But please try the following on the new computer:

- Click on the website below:

http://support.brother.com/g/b/downloadtop.aspx?c=us&lang=en&prod=mfc9560cdw_us

, then there, click on Search button, then download and install the Full Driver & Software Package.

Please reply at the box below to continue troubleshooting. Thank you.