Printer Repair Questions? Ask IT Technicians for Answers ASAP
First, ensure you are using genuine Epson cartridges. Remove the installed cartridges from the printer.
Then, clean the gold pad on the cartridges using a cloth soaked lightly in alcohol, and also clean the gold contact pads on the print carriage.
Dry off, then reinsert the ink cartridges.
Let me know if that works?