Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
What do you mean by "just stops"? Is it outputting a blank page? Shutting off?
So it doesn't actually output anything?Does it give any error message or lights?
So there are no lights flashing, no numbers or letters showing on the little display?
That's fine, you can bookmark this page to follow up with me later. The printer should be giving you some detailed responses though which I need to fix the problem.