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Michael Hannigan
Michael Hannigan, Technician
Category: Printers
Satisfied Customers: 11689
Experience:  25+ Years Experience Computers, Electronics, and Printers - HP, Canon, Xerox, Ricoh, Lexmark, Oki, Ghestner, Konica Minolta, Kyocera, Sharp
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I lost my IP address for HP printer deskjet 3940 Also the

Customer Question

I lost my IP address for HP printer deskjet 3940
Also the ink units will not operate
Can you help
R A Rosa
Submitted: 1 year ago.
Category: Printers
Expert:  Michael Hannigan replied 1 year ago.

Hello. My name is Michael. I can assist you with your question.

To retrieve the IP address, all you have to do is print out a test page on the printer. That page will show your IP address, along with other network settings.

If you have any problems doing that or if you have additional questions, please let me know, or select the phone call option to receive a phone call.

As for the ink units, are the original HP units? Third party units often don't work - make sure they are HP brand.

Mike

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