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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have Epson XP-410. It has worked very well. Yesterday I

Customer Question

I have Epson XP-410. It has worked very well for months. Yesterday I accidentally clicked on 'restore original defaults', and now the printer seems to be out of contact with the computer. Do I need to re-start the printer from the beginning? But I don't still have the product CD.
Submitted: 11 months ago.
Category: Printers
Expert:  Jason Jones replied 11 months ago.

Hello,

I am the person that will be helping you today.

May I ask how the printer is connected to your system? (usb, wifi, network, etc)

I look forward to your response.

Thank you,
Jason

Customer: replied 11 months ago.
I'm sorry, but I'm not with the printer now and I honestly don't know how it's connected. (It's really my husband's and he can't manage the computer any more.) So - may I get back to you later today when I'm home from work and can answer your questions precisely?
Expert:  Jason Jones replied 11 months ago.

Thank you. I will be here standing by.

Customer: replied 11 months ago.
Thanks very much.
Expert:  Jason Jones replied 11 months ago.

Thank you