Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi there and welcome
Can you remove the power to the printer please and wait 10 minutes (so unplug it from the power socket).
Then connect the power, turn on the printer and tell me if it then functions please.
Let me know the results.
I want to make sure the cartridge is not faulty, if you put a different cartridge in, does it give you the same problem?