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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have an EPSON ALL IN ONE PRINTER XP-410. MEMBER OF OUR

Customer Question

I have an EPSON ALL IN ONE PRINTER XP-410 .I AM A MEMBER OF OUR LOCAL KNIGHTS OF COLUMBUS and I need to print out next years membership cards . The card # ***** ***** .
the problem that I have is that the printing is not limning up on the blanks membership card. I tried using ADOLBE READER but this does not help . Is there a setting that I can use ? HELP
DENNIS GANSEMER ***@******.***
Submitted: 11 months ago.
Category: Printers
Expert:  Jason Jones replied 11 months ago.

Hello,

I am the person that will be helping you today.

From which application are you making the prints?

I will be standing by.

Thank you,
Jason

Customer: replied 11 months ago.
I AM WAITING ! THANKS
Expert:  Jason Jones replied 11 months ago.

From which application are you making the prints?

Customer: replied 11 months ago.
I AM USING THE BLANK CARDS #4817 SENT TO ME FROM KNIGHTS OF COLUMBUS SUPREME OFFICE .
Expert:  Jason Jones replied 11 months ago.

Which program are you using to send the prints?

Customer: replied 11 months ago.
I TRIED ADOLBE READER NO LUCK . I KNOW JUST ENOUGH ABOUT COMPUTERS TO SEND E-MAILS !
Expert:  Jason Jones replied 11 months ago.

Thank you for the update.

May I start a remote screen sharing session with you so that I can better help you resolve this problem?

When the remote begins, a chat window will appear that we can use to communicate with each other.

Customer: replied 11 months ago.
HOW MUCH IS THIS GOING TO COST ME ?
Expert:  Jason Jones replied 11 months ago.

The remote session is $45.

Customer: replied 11 months ago.
FORGET IT ! DOESN'T EPSON HELP FREE ? i REALLY LIKE THE EPSON XP-410 BUT THE SUPPORT ? IS TERRIBLE
Expert:  Jason Jones replied 11 months ago.

Epson may offer free support. We are not Epson.

Customer: replied 11 months ago.
THANKS FOR YOUR TIME BUT I AM NOT PAYING ANYTHING ! I WILL CALL EPSON AND ALSO TELL THEM OF MY POOR EXPERIENCE WITH THIS SERVICE ?????
Expert:  Jason Jones replied 11 months ago.

They are in no way associated with us. I will send up the refund.

Customer: replied 11 months ago.
DO NOT BOTHER YOUR COMPANY SERVICE ? IS LOUSY AND I WLIL NOT RECOMMEND YOUR SERVICE ? TO ANY ONE.