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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have an Epson WF-M1030 (mono) that just stopped printing.

Customer Question

Hi, I have an Epson WF-M1030 (mono) that just stopped printing. Here is what I have done, or checked out:
All plugged in
Ink half full
Nozzle, and head cleaned
Correct printer- MAC to printer
Have tried Word Docs, E-Mail
Restarted Mac, Shut Down and re-booted.
The printer just stopped applying ink to paper during a PDF file I was printing. The printer is getting the data, but no print. Completely blank.
Thanks,
Kris
Submitted: 12 months ago.
Category: Printers
Expert:  Nathan replied 12 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

When you ran the nozzle check, did ink come out on that?