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Ask Wayde Alfarone Your Own Question

Wayde Alfarone
Wayde Alfarone, Engineer
Category: Printers
Satisfied Customers: 42
Experience:  Engineer at Critical Mass/Icon Enterprises
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I have a Canon PC -6RE that i changed cartridge in but

Customer Question

I have a Canon PC -6RE that i changed cartridge in but copies are dark and grainy.
Submitted: 12 months ago.
Category: Printers
Expert:  VanMagnus Systems replied 12 months ago.

Hello and thank you for chosing JA for your support needs. Sorry of the issue.

I need to know is this a new issue or has it been happening for some time?

How old is the Printer?

Customer: replied 12 months ago.
For some time 15 years old
Customer: replied 12 months ago.
are you still there?
Expert:  VanMagnus Systems replied 12 months ago.

Yes Sir or Madam... Formulating my next steps for you...

Expert:  VanMagnus Systems replied 12 months ago.

This is a guide by Mr Brandon Getty. This is the best way I know of to restore your Copier to like new functionality with out the HIGH COST of a Canon Service visit.

Items you will need

  • Newspaper
  • Vacuum
  • Hose attachment
  • Microfiber towel
  • Paper towels
  • Glass cleaner

Step 1

Spread out several sheets of newspaper on a firm working surface. Ensure that your work area is clean and free of dust and other debris.

Step 2

Locate your copier's cartridge and drum access panel, typically located on the front or side of the machine. Pull the hinge and either swing or slide the door open to reveal your toner cartridge and drum.

Step 3

Grasp both sides of your toner cartridge and gently pull it upward and out of the holding tray. Hold the cartridge over the newspaper and gently shake it free of all dust. Place it on the newspaper.

Step 4

Clean out the holding tray and other areas with visible toner dust by using your vacuum's hose attachment.

Step 5

Reach into your copier and open the drum's access door. Ensure that the lights in the room are dim because bright light can damage the sensitive drum. With one hand, rotate the drum spindle to the side of the door. With your free hand, hold a microfiber cloth against the drum to clean away all of the accumulated toner dust. Continue until the drum appears clean. Close the access door.

Step 6

Wipe down the outside paneling of your copier with a damp paper towel. Keeping the outside clean will prevent dust from infiltrating the copier's internal mechanisms.

Step 7

Lift the lid of your copier and coat the document table glass with several sprays of glass cleaner. Wipe the glass dry using several paper towels.

Customer: replied 12 months ago.
this does not work with this model . not happy refund my payment!
Expert:  VanMagnus Systems replied 12 months ago.

I have Opted Out to allow others to assist you.....

Expert:  Jack replied 12 months ago.

wrong post , i`m opting out

Expert:  Wayde Alfarone replied 12 months ago.

Hi my name is*****'ll try and help you today.

Expert:  Wayde Alfarone replied 12 months ago.

May I ask when you changed the cartridge?

Expert:  Wayde Alfarone replied 12 months ago.

Also, did you replace the cartridge with original Canon parts or aftermarket?

Expert:  Wayde Alfarone replied 12 months ago.

Also, just so you know, Canon issued a recall on this machine in 2006 because of a fire hazard. You may still be able to get it repaired at no charge.