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Ask Joel Kalman Your Own Question

Joel Kalman
Joel Kalman, Engineer
Category: Printers
Satisfied Customers: 602
Experience:  I am an MIT graduate with a Master of Science degree in Electrical Engineering from UC Berkeley.
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Using Pixma mg5660 and Toshiba lap top on wireless the

Customer Question

using Pixma mg5660 and Toshiba lap top on wireless the message is " printer off line " but when on USB connection the printer connects and works perfectly. Please help!!
Submitted: 1 year ago.
Category: Printers
Expert:  Joel Kalman replied 1 year ago.

Hello. My name is ***** ***** I can help you with your problem. When your printer is connected wirelessly, the drivers must be reinstalled to create a new printer icon, which you can rename as the Network Printer. You can also keep the existing icon as USB Printer.

If you have any problems or quesfions, please get back to me and a will help you install your wireless printer.