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JKalman, Engineer
Category: Printers
Satisfied Customers: 552
Experience:  I am an MIT graduate with a Master of Science degree in Electrical Engineering from UC Berkeley.
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Using Pixma mg5660 and Toshiba lap top on wireless the

Customer Question

using Pixma mg5660 and Toshiba lap top on wireless the message is " printer off line " but when on USB connection the printer connects and works perfectly. Please help!!
Submitted: 11 months ago.
Category: Printers
Expert:  JKalman replied 11 months ago.

Hello. My name is ***** ***** I can help you with your problem. When your printer is connected wirelessly, the drivers must be reinstalled to create a new printer icon, which you can rename as the Network Printer. You can also keep the existing icon as USB Printer.

If you have any problems or quesfions, please get back to me and a will help you install your wireless printer.

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