Printer Repair Questions? Ask IT Technicians for Answers ASAP
When you get this error message on your Brother printer it is usually caused by a paper jam which is preventing the printhead from cleaning.
Check for any stuck fragments of paper.
If that doesn't work, please confirm the model number so I can assist you further.
Please confirm the model number so I can assist you further.
A spray can may not remove all fragments of paper, especially if they are stuck.
Try forcing a piece of stiff card through the machine and let me know if that helps clear the error?
Let me know hot it goes...