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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My M492 is connected to my laptop by direct cable. My

Customer Question

my M492 is connected to my laptop by direct cable. My immediate problem is that it prints some 10 blank pages when told to print. Advice?
Submitted: 1 year ago.
Category: Printers
Expert:  MasterFixIt replied 1 year ago.

Hi, I am Tech Michael a specialist expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.
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How old is your M492?

Also I need the make of your printer as there are a few with just that part of the model # ***** different manufacturers.

Also does it get a lot of use? And has this happened before?
Thank you
Tech Michael