Thank you for trying,
that confirms a carriage drive fault, and replacement is the best recourse: http://amzn.to/1ORQIkh
I agree, they are good little printers, and if you have a stock of ink for it, replacement is the best recourse here. They are simply not worth fixing.
You are not obligated to any long term service or subscription, and this would be a one time use otherwise.
I recognize that I could not "fix" the printer in this situation - in cases like this I'm limited to diagnosing the problem and explaining to you the cause and following options (ie replacement is less costly than repairs). These machines are built for a maximum 3 year service life, about half that if using generic inks.
If you have any other questions, just let me know. Otherwise, please do remember to rate my service prior to logging off, hopefully I have earned an “excellent”. I also invite you to contact me directly with any future support needs at http://bit.ly/1QwLxGh
Thank you, ***** ***** a good day,
I am an independent technician and I've spent my personal time, unpaid, in a good faith effort to assist with the question for which you solicited my services. I am only paid for my efforts when customers such as yourself leave positive feedback for my work. Again I apologize there is not a better outcome here, though this is really beyond either of our control. I do hope you’ll consider leaving a positive rating for me, rather than “shoot the messenger”, so that I may get credit for my time spent in good faith to answer your question accurately.