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Ask Viet - Printer Tech Your Own Question

Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 35232
Experience:  Troubleshoot printers, scanners, etc.
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My printer has been in storage and I have lost my paperwork.

Customer Question

my printer has been in storage and I have lost my paperwork. What can I do?
Submitted: 1 year ago.
Category: Printers
Expert:  Viet - Printer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Are you able to install the ink cartridges and make a copy from the printer's glass (not print from the computer yet)?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Please reply at the box below. Thank you,

Customer: replied 1 year ago.
I am able to copy.
I am just under the newest ...8?
Expert:  Viet - Printer Tech replied 1 year ago.

Thank you. What's the make and/or model of your computer? Please reply at the box below. Thank you.

Expert:  Viet - Printer Tech replied 1 year ago.

Please click on the website below:

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/inkjet-multifunction/mx-series-inkjet/mx922/

, then there, scroll down, then download and install the item called MX920 series Mini Master Setup...

; (Note: If you do not see that item, then click on Drivers, then download and install the item called MX920 series MP Drivers...)

, then you can use your printer.

Please reply at the box below to continue troubleshooting. Thank you.