Hello my name is***** do not rate until we are finished. I look forward to assisting and am very sorry to hear that you are having this problem. What model Hp is this? It should have a number somewhere on the machine itself.
I can not call you so I will opt out.
Hello and thank you for choosing JA for your support needs. I have accepted your request for a phone call. Are you free for a phone call now or would you desire it at a later time?