How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask John Your Own Question

John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
23822421
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

My Canon MG5220 printer will print drawing paper from the

Customer Question

My Canon MG5220 printer will print drawing paper from the bottom tray when printing from the computer but not when using the copy function (it will feed from the rear tray).It gives error message "Rear Tray There is no paper. Load paper and press OK).
Can you help?
Submitted: 12 months ago.
Category: Printers
Expert:  John replied 12 months ago.

Hello. Welcome to Just Answer, my name is***** allow me to assist you with your question today, I will do my very best to help you solve this problem.

Please try the following and let me know if it works:

Click Here: Cleaning the Paper Feed Roller <====

Thanks

John