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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My brother printer tells me to load paper and when I do it

Customer Question

Hi
My brother printer tells me to load paper and when I do it continues to ask me to load paper. It will not do anything until that error message disappears. Can you help me.
Richard
Submitted: 1 year ago.
Category: Printers
Expert:  Freddy M. replied 1 year ago.

Hello my name is***** do not rate until we are finished. I look forward to assisting and am very sorry to hear that you are having this problem. What is the exact and entire message including any numbers? What model Brother is this?

Customer: replied 1 year ago.
I figured it out. Thanks.Richard