How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
23822421
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

Suddenly, today, the autofit on my new WF-3620 does not

Customer Question

Suddenly, today, the autofit on my new WF-3620 does not work. That setting just gives me a normal 100% copy.
Submitted: 1 year ago.
Category: Printers
Expert:  Jason Jones replied 1 year ago.

Hello,

I am the person that will be helping you today.

May I ask from which application you are making these prints?

I will be standing by.

Thank you,
Jason

Customer: replied 1 year ago.
copying from the fixed glass (not the adf)
Expert:  Jason Jones replied 1 year ago.

Have you tried turning it off, unplugging the power, plugging it back in, and turning it on to refresh it?

Customer: replied 1 year ago.
My phone does not have a touch feature. Just text, no attachments.
Expert:  Jason Jones replied 1 year ago.

Have you tried turning it off, unplugging the power, plugging it back in, and turning it on to refresh it?