Hello!Thank you for your question. I am Shefin and I look forward to helping you with your issue today.
I would suggest you try the instructions from the link below.
If the issue persists, you may try uninstalling and reinstalling the printer and scanner drivers.
If the issue persists, or you have any questions, please be back and let me know.If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit. My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!Thank you!S H E F I N
The issue is with the compatibility of Epson scan with Windows 10. have you tried reinstalling Epson scan?
S H E F I N
Take your time and let me know the result.
I apologize for the delay in my response. Can I access your computer remotely and help you resolve the issue?