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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My 2100 printer is on pause. I cannot get it to work. What

Customer Question

My 2100 printer is on pause. I cannot get it to work. What must I do to get it to work again.
Had a paper jam. Pulled it out. And it is been jammed ever since. I press buttons and nothing happens.
Can you help me?
Submitted: 1 year ago.
Category: Printers
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Can you tell me everything you see on the front of the printer?
Any lights/indicators, message, etc?

What is the complete model number?