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Ask Electronics Pete Your Own Question

Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 15765
Experience:  HNC Computing; Large format and multifunction printer expert
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I have a canon selphy 910 that will not accept the paper

Customer Question

I have a canon selphy 910 that will not accept the paper because it says paper jam. Then when it does accept the paper it just pulls it through but does not print the picture. How do I fix this
Submitted: 1 year ago.
Category: Printers
Expert:  Electronics Pete replied 1 year ago.

Hi Lynn,

•Confirm that the paper and cassette are inserted correctly.

•Confirm that there are less than 19 sheets in the cassette.

•Confirm that 19 or more prints have not collected on the paper cassette.

•Confirm that you are using paper designed especially for Selphy.

Expert:  Electronics Pete replied 12 months ago.

Hi Lynn,
I notice your rating for my service has not gone through...
Do you need any further assistance?