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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have installed new Epson cartridges in my printer. I have

Customer Question

I have installed new Epson cartridges in my printer. I have a message that says to replace cartridges and press ok. I have reinstalled the cartridges several times. Help
Submitted: 1 year ago.
Category: Printers
Expert:  Freddy M. replied 1 year ago.

Hello my name is***** do not rate until we are finished. I look forward to assisting and am very sorry to hear that you are having this problem. Are they genuine Epson cartridges?

Customer: replied 1 year ago.
Expert:  Freddy M. replied 1 year ago.

Have you tried cleaning the machine yet?

Customer: replied 1 year ago.
I tried cleaning it
Expert:  Freddy M. replied 1 year ago.

How did you clean it?