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littlerusty2005
littlerusty2005, Technician
Category: Printers
Satisfied Customers: 5538
Experience:  Printer expert
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My monter says my printer is off line. How do I put it on

Customer Question

My monter says my printer is off line. How do I put it on line. The printer will not let me scan ?
Submitted: 1 year ago.
Category: Printers
Expert:  littlerusty2005 replied 1 year ago.

Hello, my name is Rusty. Unplug the printer for one full minute, plug it back in. Does the message stay the same? Did you recently do an upgrade to your computer?