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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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On my HP envy 7640. Printer prints from iPad, iPhone but not

Customer Question

On my HP envy 7640. Printer prints from iPad, iPhone but not my computer. always get this message. unable to startup session, result = -10
Submitted: 1 year ago.
Category: Printers
Expert:  VanMagnus Systems replied 1 year ago.

Hello and thank you for choosing JA for your support needs. Sorry for the issue. To better assist you in correcting this issue. I need to know what Operating System that you are using? Windows X or OS X version???